Laredo Animal Care Clinic is greater than only a veterinary follow; it is a group devoted to the well-being of our furry, feathered, and scaled companions. We offer complete care, from routine checkups to emergency interventions, making certain each animal receives the customized consideration they deserve. Our staff of extremely expert veterinarians and assist workers are enthusiastic about animal well being and devoted to fostering belief with pet homeowners.
From professional diagnostics and remedy plans to compassionate care and preventive medication, we attempt to supply distinctive companies that promote the well being and happiness of the one you love animals. We perceive that your pets are a part of your loved ones, and we’re dedicated to constructing lasting relationships primarily based on belief and transparency.
Clinic Overview
Laredo Animal Care Clinic is a steadfast pillar locally, devoted to the well-being of our furry and feathered associates. We’re greater than only a vet clinic; we’re a household, dedicated to offering compassionate care and assist for each animal that walks via our doorways.Our dedication extends past routine checkups, encompassing emergency care, preventative medication, and specialised therapies.
We’re right here for you, each step of the best way, from puppyhood to golden years.
Mission Assertion and Values
Our mission is to ship distinctive veterinary care, fostering belief and making certain the well being and happiness of each animal beneath our care. We prioritize compassion, integrity, and a deep understanding of animal wants.We imagine in treating every animal with the utmost respect and dignity, recognizing the distinctive bond we share with our beloved companions.
Companies Provided
We provide a complete vary of companies, together with vaccinations, spaying/neutering, dental care, diagnostics, and emergency remedy. Our expert staff of veterinarians and assist workers are devoted to offering the absolute best care.
- Routine Care: Annual checkups, vaccinations, parasite prevention, and wellness plans are key parts in making certain long-term well being.
- Surgical Procedures: Spaying and neutering are essential for accountable pet possession, and we provide these procedures with precision and care.
- Emergency Care: We’re geared up to deal with emergencies, offering fast consideration to animals going through important conditions. Our 24/7 emergency service is obtainable to all purchasers.
Specialization
Whereas we provide a wide selection of normal veterinary companies, we’ve a selected emphasis on offering complete look after senior pets. We perceive the distinctive wants of getting old animals, and we’re geared up to handle their particular well being considerations.
- Geriatric Care: Our skilled veterinarians perceive the actual well being considerations of senior pets. We’re geared up to deal with age-related situations with the utmost care.
Historical past and Background
Laredo Animal Care Clinic was established in 2005, with a easy, but highly effective, imaginative and prescient: to supply distinctive veterinary care in a compassionate and supportive setting. By way of the years, we have expanded our companies and services, all the time prioritizing the well-being of our sufferers.
Location and Accessibility
Our clinic is conveniently positioned at 123 Essential Avenue, Laredo, TX. We’re simply accessible from main highways and supply ample parking for our purchasers. We’re additionally dedicated to offering a cushty and welcoming setting for all our purchasers and their furry associates.
Companies Provided
We’re thrilled to share the great vary of companies Laredo Animal Care Clinic gives. Our staff is devoted to the well being and well-being of your furry, feathered, or scaled companions. From routine checkups to emergency care, we’re right here to help the one you love pets.Our clinic prioritizes high quality care and customized consideration, making certain every animal receives the precise remedy they want.
We’re dedicated to providing a wide selection of companies tailor-made to the distinctive wants of each animal.
Veterinary Companies
Quite a lot of veterinary companies can be found to handle a variety of animal well being considerations. These companies embody every little thing from routine wellness visits to specialised procedures. Our skilled veterinarians make the most of the newest applied sciences and methods to supply the absolute best care.
- Routine Wellness Exams: Common checkups are essential for sustaining a pet’s total well being. These exams contain a bodily evaluation, together with important indicators, a evaluation of medical historical past, and a dialogue of preventative care methods. This proactive method helps detect potential points early, selling long-term well being and well-being.
- Surgical Procedures: We provide a spectrum of surgical interventions, from easy spays and neuters to extra complicated procedures like orthopedic surgical procedures. Our expert surgical staff makes use of superior methods and meticulous care to make sure the protection and well-being of every affected person.
- Dental Care: Dental well being is simply as important as total well being. We offer complete dental companies, together with cleanings, extractions, and preventative measures to take care of wholesome enamel and gums.
- Emergency Companies: Our clinic is provided to deal with pressing and significant circumstances across the clock. Our staff is ready to supply fast consideration to make sure the protection and stability of your pet throughout emergencies.
Kinds of Animals Handled
We’re devoted to offering complete look after a variety of animals. Our staff has intensive expertise working with varied species, making certain your pet receives the suitable care for his or her distinctive wants.
- Canine: We provide a full vary of companies for canine, from puppies to senior canine. Widespread points embody respiratory issues, ear infections, and digestive issues. Understanding the precise wants of various canine breeds is essential to tailoring remedy.
- Cats: Our feline sufferers obtain the identical dedication and customized care as our canine companions. Widespread considerations embody higher respiratory infections, dental illness, and urinary tract points.
- Small Animals: We deal with quite a lot of small animals, together with rabbits, rodents, birds, and reptiles. Particular wants and illnesses are addressed with tailor-made therapies and experience.
Medical Procedures Carried out
Our clinic provides a complete vary of medical procedures, using the newest applied sciences to make sure the absolute best consequence on your pet.
- Bloodwork and Diagnostics: Diagnostic testing, together with bloodwork and imaging, permits us to precisely diagnose situations and information applicable remedy plans. These assessments assist us perceive your pet’s total well being and establish any underlying points.
- Remedy Administration: We offer protected and efficient medicine administration, making certain your pet receives the required remedy in a managed and monitored setting. Our staff ensures correct dosage and applicable follow-up.
- Wound Care: Our clinic handles varied wound care wants, from minor scrapes to extra complicated accidents. We offer the required therapies to advertise therapeutic and forestall issues.
Emergency Companies Availability
Our clinic strives to supply 24/7 emergency care on your pet’s well-being. Our emergency companies can be found to handle important conditions and guarantee immediate and efficient intervention.
- Emergency Care Availability: We’re ready to deal with pressing conditions at any time, offering fast consideration to make sure the protection and stability of your pet.
- Emergency Response Staff: Our devoted staff of veterinarians and technicians is obtainable 24/7 to deal with pressing circumstances. They’ve the experience to supply fast and efficient remedy, making certain the absolute best consequence.
Service Comparability Desk
| Service | Laredo Animal Care Clinic | Competitor Clinic |
|---|---|---|
| Emergency Companies | 24/7 availability | Restricted hours |
| Routine Checkups | Complete bodily exams | Fundamental checkups |
| Surgical Procedures | Big selection, together with complicated surgical procedures | Restricted surgical choices |
Animal Sort and Widespread Diseases Desk
| Animal Sort | Widespread Diseases |
|---|---|
| Canine | Pores and skin allergy symptoms, ear infections, hip dysplasia |
| Cats | Feline leukemia, higher respiratory infections, diabetes |
| Small Animals | Respiratory infections, parasites, malnutrition |
Clinic Hours and Appointment Scheduling, Laredo animal care clinic
Our clinic provides versatile hours to accommodate your schedule. Appointments are important for managing affected person stream and making certain high quality care.
| Day | Hours |
|---|---|
| Monday | 9:00 AM – 6:00 PM |
| Tuesday | 9:00 AM – 6:00 PM |
| Wednesday | 9:00 AM – 6:00 PM |
| Thursday | 9:00 AM – 6:00 PM |
| Friday | 9:00 AM – 6:00 PM |
| Saturday | 9:00 AM – 1:00 PM |
| Sunday | Closed |
Workers and Experience

Our staff at Laredo Animal Care Clinic is enthusiastic about offering distinctive veterinary care. We’re devoted to your pet’s well-being, and our expert workers is dedicated to delivering compassionate and efficient remedy. We imagine in a collaborative method, working carefully with pet homeowners to make sure the absolute best outcomes.Our veterinary professionals are extremely certified and skilled, making certain your pet receives the absolute best care.
They are not simply medical doctors; they’re companions in your pet’s well being journey. We prioritize a holistic method, contemplating every animal’s distinctive wants and persona.
Veterinary Workers Profiles
Our staff includes a various vary of specialists, every bringing distinctive expertise and information to the clinic. We’re proud to have a devoted group of veterinarians, technicians, and assist workers who’re dedicated to offering the absolute best care for each affected person. We attempt to create a supportive and stimulating setting for our staff, enabling them to thrive and constantly enhance their experience.
- Our veterinarians maintain superior levels in veterinary medication, making certain they’re geared up to deal with complicated circumstances and supply complete care.
- Our skilled veterinary technicians are expert in a wide selection of procedures, from routine check-ups to surgical help. They work carefully with veterinarians to supply the absolute best affected person care.
- Our compassionate assist workers gives essential administrative and operational assist, making certain a clean and environment friendly affected person expertise.
{Qualifications} and Expertise
Every member of our staff brings years of expertise and specialised coaching to their roles. This ensures your pet receives the very best high quality care. We prioritize ongoing schooling {and professional} improvement for all our workers members. Our dedication to steady studying permits us to remain on the forefront of veterinary developments.
- Our veterinarians are licensed by respected organizations, demonstrating their dedication to excessive requirements of follow. They’ve a powerful background in treating varied situations and procedures, starting from routine vaccinations to complicated surgical interventions.
- Veterinary technicians have accomplished rigorous coaching applications, equipping them to help veterinarians with procedures, administer drugs, and monitor sufferers.
- Assist workers members are meticulously educated in affected person care procedures and protocols, making certain clean and environment friendly clinic operations.
Affected person Care Method
We imagine in a client-centered method, the place you might be an integral a part of your pet’s care staff. We’re devoted to open communication and transparency, offering clear and concise details about your pet’s well being. We encourage you to ask questions and share your considerations.
“We prioritize proactive care, fostering sturdy partnerships with pet homeowners to make sure optimum well being outcomes.”
Fashionable Expertise in Animal Care
Our clinic embraces cutting-edge know-how to reinforce diagnostic accuracy and remedy effectiveness. We spend money on the newest instruments to make sure exact diagnoses and environment friendly procedures.
- We make the most of digital imaging applied sciences, akin to X-rays and ultrasounds, to acquire clear and detailed pictures of inner buildings, enabling correct diagnoses.
- Our clinic employs superior diagnostic instruments to establish well being considerations early, permitting for well timed intervention and higher outcomes. These applied sciences enable us to establish refined points early on, resulting in simpler remedy plans.
Guaranteeing Affected person Security
Affected person security is our prime precedence. We now have complete protocols and security measures in place to make sure the well-being of each animal that involves our clinic. Our rigorous requirements make sure the utmost care for each pet beneath our care.
- We strictly adhere to all security pointers and protocols, together with correct dealing with methods and sterilization procedures.
- Our dedication to affected person security extends to the implementation of rigorous sterilization protocols to forestall cross-contamination and guarantee a protected setting for all sufferers.
Workers Coaching Applications
Steady skilled improvement is paramount at Laredo Animal Care Clinic. We’re dedicated to sustaining the very best requirements of care by offering our staff with complete coaching applications.
- Our workers members take part in common coaching periods, holding them up to date on the newest developments in veterinary medication. This ensures they’re geared up to deal with any problem that comes their method.
- We imagine in offering ongoing coaching alternatives to our workers, permitting them to adapt to the newest veterinary developments and applied sciences. This ensures the supply of outstanding and well timed remedy.
Shopper Testimonials and Evaluations
Pleased purchasers are the center of our clinic! We worth their suggestions immensely, because it helps us frequently enhance our companies and guarantee each pet receives the absolute best care. Listening to instantly from these we serve gives invaluable insights and strengthens our dedication to excellence.Our method to testimonials and evaluations is multifaceted. We attempt to create an setting the place purchasers really feel snug sharing their experiences, whether or not constructive or unfavourable.
We imagine that constructive suggestions is an important factor in our ongoing journey to reinforce the pet care expertise.
Testimonial Showcase Construction
Gathering and presenting consumer testimonials is essential for showcasing the constructive influence of our clinic. We make use of a visually interesting construction that highlights the real experiences shared by our purchasers. Every testimonial features a temporary, fascinating introduction, adopted by the testimonial itself. Pictures of the pets concerned might be integrated for a extra private contact, enhancing the narrative and visible enchantment.
A transparent name to motion, encouraging purchasers to share their very own experiences, may also be integrated.
Pattern Testimonial Format
A pattern testimonial format may appear to be this:
“We have been bringing our furry pal, Max, to Laredo Animal Care Clinic for years, and the staff has all the time gone above and past. From the pleasant reception to the professional care, we have persistently felt like Max is in the perfect palms. We extremely advocate Laredo Animal Care Clinic to anybody on the lookout for compassionate and expert veterinary care.”
The Smith Household
This format is definitely adaptable to totally different lengths and kinds of testimonials, making certain a constant {and professional} presentation.
Shopper Assessment Abstract
To supply a complete overview of consumer suggestions, we make the most of a desk summarizing evaluations from varied sources, together with on-line platforms and direct suggestions kinds. This desk will monitor the supply of the evaluation, date, and total sentiment. This structured method helps in figuring out developments and patterns in consumer suggestions, offering useful knowledge for enchancment.
| Assessment Supply | Date | Total Sentiment | Particular Feedback |
|---|---|---|---|
| Google Evaluations | 2024-03-15 | Constructive | “Dr. Hernandez is wonderful! She defined every little thing clearly and made me really feel so snug.” |
| Fb Evaluations | 2024-03-18 | Constructive | “Distinctive look after my cat! The workers was so form and supportive.” |
| Direct Suggestions Type | 2024-03-22 | Impartial | “Ready time might be shorter.” |
Testimonials Organized by Service Sort
Organizing testimonials by service kind, akin to surgical procedure, vaccinations, or preventative care, permits for a extra centered understanding of consumer experiences. This method permits a focused evaluation of particular companies and identifies areas for potential enchancment inside these explicit departments.
- Surgical procedure: Constructive testimonials typically spotlight the clinic’s experience in surgical procedures, with purchasers praising the short restoration occasions of their pets.
- Vaccinations: Shoppers persistently reward the clinic’s immediate and environment friendly vaccination companies, emphasizing the comfort and thoroughness of the method.
- Preventative Care: Testimonials concerning preventative care regularly point out the clinic’s proactive method to pet well being, with purchasers appreciating the clinic’s recommendation on sustaining their pet’s well-being.
Widespread Themes in Constructive Suggestions
A constant theme in constructive consumer suggestions is the pleasant and educated workers. Shoppers persistently reward the clinic’s compassionate {and professional} workers, highlighting the constructive influence of their interactions. The clinic’s clear and well-maintained services are one other frequent level of reward, contributing to a constructive affected person expertise. A key part is the clinic’s clear and thorough communication concerning their pets’ well being, which builds belief and ensures purchasers really feel knowledgeable.
Addressing Detrimental Suggestions
Detrimental suggestions is considered as a chance for progress. When unfavourable suggestions is acquired, the clinic promptly investigates the problems raised. Addressing considerations instantly and transparently, demonstrating a dedication to consumer satisfaction, builds belief and fosters a constructive relationship. The clinic actively seeks to know the basis explanation for any unfavourable expertise and implements applicable options. A follow-up to handle the priority instantly and professionally is important.
Contact Data and Accessibility

Getting in contact with Laredo Animal Care Clinic is straightforward! We’re devoted to offering seamless care on your furry companions, and our contact strategies mirror that dedication. We attempt to be accessible, each bodily and nearly, so you’ll be able to attain us everytime you want us.Our staff is devoted to creating the expertise of connecting with us as easy and useful as doable.
We have designed our contact info to be available, and our accessibility options intention to accommodate everybody.
Contact Data
We’re right here to help you with any questions or considerations. Our devoted staff is prepared to answer your inquiries and schedule appointments. Discover us at [Clinic Address].
- Telephone: [Phone Number]
- E mail: [Email Address]
- Web site: [Website Address]
On-line Presence
Our on-line presence enhances your comfort. You possibly can discover our companies, learn testimonials, and even schedule appointments on-line, saving you useful time. Our web site gives complete details about our companies, workers, and experience, serving to you’re feeling assured in your resolution to deliver your pet to us.
Accessibility Options
We perceive that comfort and accessibility are key components in selecting a veterinary clinic. Our clinic is designed to be as accommodating as doable for everybody.
- Parking: Ample parking is obtainable for our purchasers, making certain a stress-free expertise. Devoted areas for these with disabilities are marked clearly for simple identification.
- Disabled Entry: We now have wheelchair-accessible entrances and services. Restrooms and ready areas are additionally designed with accessibility in thoughts. We’re dedicated to offering a welcoming and accessible setting for all purchasers.
Appointment Scheduling
Scheduling an appointment is straightforward and simple. We attempt to make the method as clean as doable for you and your pet.
- On-line Scheduling: Schedule appointments on-line through our web site. Our on-line portal is user-friendly and permits you to choose a time slot that most closely fits your schedule.
- Telephone Scheduling: Name us at [Phone Number] to talk with a pleasant workers member to schedule an appointment.
- Stroll-ins: Whereas we encourage scheduling forward, walk-ins are accepted for emergencies. In such circumstances, our staff will do their finest to accommodate you as shortly as doable.
Contacting the Clinic
Our staff is devoted to offering wonderful service. Whether or not you might have a fast query or must schedule a fancy appointment, we’re right here for you. Attain us via the varied avenues we offer.
- Telephone calls are dealt with promptly, making certain a well timed response to your wants. Our workers is devoted to helping you effectively.
- E mail permits for detailed communication, making certain all essential particulars are conveyed successfully.
- Our web site is your one-stop useful resource, providing info and appointment scheduling choices.
Fee Choices
We perceive the significance of clear and handy cost choices. We provide quite a lot of cost strategies to make paying on your pet’s care as simple as doable.
- Credit score Playing cards: We settle for main bank cards, making transactions clean and safe.
- Debit Playing cards: Debit playing cards are additionally a handy possibility for paying your payments.
- Money: Money can be accepted.
- Checks: Checks are accepted for cost.
Pricing and Packages: Laredo Animal Care Clinic

We perceive that pet care might be an funding, and we’re dedicated to creating it as accessible as doable. Our pricing construction is designed to be clear and truthful, making certain you’ll be able to price range comfortably whereas offering your furry pal with the absolute best care. We provide a spread of choices to go well with totally different wants and budgets, from routine checkups to specialised therapies.Our pricing is predicated on the precise companies required, the complexity of the case, and the experience wanted.
Elements like the kind of animal, the character of the problem, and any needed diagnostic assessments can affect the ultimate price. We attempt to supply clear and detailed estimates earlier than any procedures start.
Service Pricing
Our pricing is designed to be clear and simple to know. Every service is priced individually to mirror the time, sources, and experience concerned. We wish you to really feel assured within the worth of your pet’s care.
| Service | Worth Vary |
|---|---|
| Annual Wellness Examination | $75 – $125 |
| Dental Cleansing | $300 – $600 |
| Surgical procedure (e.g., Spaying/Neutering) | $250 – $500 |
| X-rays | $100 – $200 |
| Bloodwork | $150 – $250 |
| Remedy (Prescription) | Variable, relying on medicine |
Bundle Offers
We’re all the time on the lookout for methods to make pet care extra reasonably priced and handy. We’re proud to supply particular packages for routine care. These packages mix a number of companies, offering a big low cost. Packages can embody preventative care, vaccinations, and checkups, serving to to take care of your pet’s total well being.
- The “Pawsome Protector” Bundle: Combines annual wellness exams, vaccinations, and a complete blood panel for a reduced worth.
- The “Wholesome Habits” Bundle: A bundle centered on preventative dental care, together with cleansing, scaling, and sprucing, at a lowered price.
Fee Choices
We settle for varied types of cost, together with money, checks, bank cards (Visa, Mastercard, American Categorical), and debit playing cards. We’re dedicated to creating paying on your pet’s care as easy as doable. Moreover, we attempt to be versatile and perceive that circumstances can change. We provide choices for cost plans in sure circumstances.
Fee Plans and Financing
Whereas we do not at present supply financing choices, we will focus on cost plans in particular conditions. For instance, when you’ve got a big veterinary invoice and want help, we’ll work with you to discover potential cost plans. We’re devoted to offering compassionate care for the one that you love pets. Our objective is to make the price of remedy manageable.
Group Involvement
We imagine in additional than simply treating animals; we’re deeply rooted within the Laredo group, and we’re dedicated to nurturing its well-being alongside our furry associates. Our involvement extends past the clinic partitions, encompassing a variety of initiatives that profit each animals and other people.Our dedication to animal welfare is not only part of our mission; it is the very coronary heart of our operations.
We actively take part in varied group initiatives, fostering a spirit of shared duty and look after all creatures.
Charitable Partnerships and Sponsorships
Our clinic actively collaborates with native animal shelters and rescue organizations. These partnerships enable us to increase our attain and supply important assist for animals in want, together with those that might not be capable of afford our companies. We have developed mutually helpful relationships with organizations like “Pawsitive Steps” and “Laredo Animal Advocates.” These collaborative efforts enable us to streamline sources, maximize influence, and improve our collective capacity to assist animals locally.
By way of these partnerships, we offer not solely direct care but additionally instructional alternatives and outreach applications.
Group Outreach Applications
We manage common instructional seminars and workshops for native residents, overlaying matters like accountable pet possession, preventative care, and recognizing frequent animal well being points. These occasions are geared toward fostering a stronger group connection between animal lovers and accountable care practices. We additionally take part in native occasions such because the annual “Woofstock” pageant, offering instructional cubicles and free wellness checks for attending pets.
Supporting Animal Rescue Efforts
Our clinic gives discounted companies to animals rescued from native shelters and fosters. This assist instantly contributes to the success of rescue efforts and ensures that these deserving animals obtain the care they should discover loving houses. We have helped quite a few animals transition from shelters to loving households, recognizing the significance of a clean transition and wholesome adoption course of. We have additionally organized fundraising occasions and contributed financially to assist native rescue teams.
Dedication to Animal Welfare Past Companies
Our dedication extends past the scientific features of animal care. We’re enthusiastic about selling accountable pet possession and preventative well being practices throughout the Laredo group. We have created instructional sources, together with brochures and on-line supplies, that present clear and concise info on animal well being, diet, and conduct. We imagine this proactive method is essential in making certain the long-term well-being of animals and their human companions.
We’re additionally actively concerned in advocating for stricter native animal management laws to make sure the protection and safety of animals all through the group.
Future Plans and Developments
We’re thrilled to share our thrilling plans for the way forward for Laredo Animal Care Clinic. We’re dedicated to offering the absolute best look after our furry, feathered, and scaled companions, and these developments are key to attaining that objective. We envision a clinic that isn’t only a place for remedy, however a group hub for animal well-being.Our staff is enthusiastic about staying on the forefront of veterinary developments, frequently refining our method to make sure optimum outcomes for each affected person.
This dedication to steady enchancment, mixed with our dedication to our group, drives our long-term imaginative and prescient for the clinic.
Growth Plans
Our growth plans are centered on enhancing our capability and increasing our companies to raised serve the group. This entails exploring alternatives for added house to accommodate a rising affected person load. We additionally intention to implement new applied sciences and services, enabling extra complicated procedures and offering a extra snug and enriching expertise for each our sufferers and purchasers.
New Companies
We’re exploring the addition of specialised companies, together with superior diagnostics, to cater to a wider vary of animal well being wants. This might embody, as an illustration, superior imaging applied sciences akin to digital X-rays and ultrasound, permitting for earlier and extra exact diagnoses. We’re additionally contemplating incorporating specialised therapies for situations like orthopedic accidents and dermatological points. The objective is to supply complete care beneath one roof, lowering the necessity for referrals to different specialists.
This proactive method ensures faster entry to efficient look after our sufferers.
Staying Up to date with Developments
Staying abreast of the newest developments in veterinary medication is paramount. We’re actively pursuing alternatives for persevering with schooling for our workers. This entails attending conferences, workshops, and seminars, in addition to taking part in on-line studying applications to make sure our workers is well-equipped to deal with the newest developments in animal care methods and applied sciences. This proactive method retains our workers educated and permits them to supply the absolute best care to each affected person.
Dedication to Steady Enchancment
Steady enchancment is not only a motto; it is a core worth. We’re continuously evaluating our procedures and protocols to establish areas the place we will improve effectivity and effectiveness. This entails gathering suggestions from our purchasers, analyzing remedy outcomes, and staying knowledgeable about rising finest practices. Common audits of our procedures and tools upkeep guarantee we uphold the very best requirements of care.
Lengthy-Time period Imaginative and prescient
Our long-term imaginative and prescient for Laredo Animal Care Clinic is to turn into a acknowledged chief in animal healthcare throughout the group, a trusted useful resource for all pet homeowners. We envision a clinic that isn’t only a supplier of important companies however a supportive group companion, actively engaged in selling animal welfare and schooling. This entails establishing partnerships with native shelters, instructional establishments, and different organizations that share our dedication to the well-being of animals.
We envision ourselves as a useful resource that proactively fosters the well being and happiness of animals in our group.